PRIVACY POLICY

Effective Date: July 1, 2026

Last Updated: July 27, 2026

1. Introduction

Five Rivers Photo, doing business as Five Rivers Photo & Cinema ("Company," "we," "us," or "our")

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website at https://www.fiveriversphoto.com/, submit a wedding inquiry, or opt in to receive SMS communications from us. By using our website or providing your information, you agree to the practices described in this Privacy Policy.

2. Information We Collect

When you submit a wedding inquiry or contact us through our website, we may collect personal information such as your name, email address, phone number, wedding date, wedding venue, and any additional information you voluntarily provide.

We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, website usage data, and information collected through cookies or similar technologies that help improve your browsing experience.

If you choose to receive SMS messages from us, we collect your mobile phone number, the type of SMS communications you consent to receive, and records of your SMS opt-in for compliance and customer communication purposes.

3. How We Use Your Information

We use your information to respond to your wedding inquiry, verify our availability for your requested wedding date, schedule consultations, provide photography and videography services, communicate about your booking, send appointment reminders and service updates, improve our website and customer experience, and comply with legal obligations.

If you have opted in to receive non-marketing SMS messages, we may send you wedding inquiry responses, consultation scheduling updates, appointment reminders, booking confirmations, and service-related notifications.

If you have separately opted in to receive marketing SMS messages, we may send you promotional offers, photography updates, announcements, and other marketing communications.

4. SMS Messaging

By selecting an applicable SMS consent checkbox on our Wedding Inquiry Form, you expressly consent to receive the type of SMS messages described in that checkbox from Five Rivers Photo.

Non-Marketing SMS: These messages may include wedding inquiry responses, consultation scheduling updates, appointment reminders, booking confirmations, and customer support or service updates.

Marketing SMS: If you separately opt in to marketing SMS messages, these messages may include promotional offers, photography updates, announcements, and other marketing communications.

Message frequency may vary. Message and data rates may apply according to your mobile carrier's plan.

You may opt out of receiving SMS messages at any time by replying STOP to any text message. After opting out, you will receive one final confirmation message, and no further SMS messages will be sent unless you choose to opt in again.

If you need assistance, reply HELP to any SMS message or contact us using the information provided at the end of this Privacy Policy.

Your consent to receive SMS messages is not a condition of purchasing any products or services.

5. Information Sharing

We value your privacy and do not sell, rent, or share your personal information with third parties for their marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information described above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your information with trusted service providers that assist us in operating our business, including customer relationship management platforms, appointment scheduling providers, payment processors, website hosting providers, and SMS messaging providers. These service providers are authorized to use your information only as necessary to provide services on our behalf and are required to safeguard your information.

We may also disclose your information if required by law, legal process, or to protect our rights, property, or safety.

6. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we make every effort to protect your information, no method of transmitting data over the internet or storing electronic information is completely secure.

7. Your Rights

You may request access to the personal information we maintain about you, request corrections to inaccurate information, request deletion of your personal information where permitted by law, or withdraw your consent to receive SMS messages at any time by replying STOP. To exercise any of these rights, please contact us using the information provided below.

8. Cookies

Our website may use cookies and similar technologies to improve website performance, analyze website traffic, and enhance your browsing experience. You may choose to disable cookies through your browser settings; however, certain features of the website may not function properly if cookies are disabled.

9. Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing any personal information.

10. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us.

Five Rivers Photo & Cinema
Legal Business Name: Five Rivers Photo

Website: https://www.fiveriversphoto.com/

Email: [email protected]

Phone: (916) 906-2601